Continuing the account of my recent visit to
Salisbury, you
left me, in the previous post, at the legendary
Wyndham Arms, the original home
of the
Hop Back brewery. Capacity constraints at the pub led to the brewery
relocating to an industrial unit in
Downton, just to the south of
Salisbury, in
1992.
This left the
Wyndham Arms free to concentrating on serving
Hop Back beers at
their best, to beer lovers from both near and far, drawn to this pleasant, back
street local, just a short walk from the centre of
Salisbury. I had planned on a bite to eat at the Wyndham Arms but
looking on the pub’s website, I noticed food was not available, so lunch would
have to wait. The main entrance door to the pub, located at the corner of the building,
led into a small lobby which opened up into the bar area, and it was here in
front of the bar, that the pub regulars were gathered. I suppose you expect
that in a local, but it did mean I wasn't able to take the photos I would
perhaps normally do. My son likes to chastise me for snapping away with my
camera phone, especially in the presence of others, so despite the friendliness
of the locals I did feel uncomfortable at doing so. It also seems rather geeky
at times, so apologies for the lack of interior photos.
Apart from the obvious
Summer Lightning, there were several other
Hop Back beers on sale, and the one I went for was a pint of
GFB. These letters are an
acronym for
Gilbert's First Brew, John Gilbert being the pioneering brewer who
set up
Hop Back at the
Wyndham Arms, back in
1986. This was after cutting his
teeth by running a couple of breweries in southwest London
(Battersea and Brixton).
GFB is brewed to a sensible strength of just
3.4% abv, and is like a slimmed
down, session strength version of
Summer Lightning. My well-presented and
well-conditioned pint certainly slipped down a treat.
Hop Back run eight other pubs, scattered across
Wiltshire and
Hampshire with the odd outpost further afield (
Sultan – Wimbledon, and
Archer –
Staffordshire). They also have another pub in
Salisbury – the
Duck Inn.
I took my pint of
GFB, along with a packet of crisps, into
the small, cosy snug room, just off the bar. It also enabled me to respond to an
email from work, that required my immediate attention – boring! Whilst I was tempted
to stay for another beer, I had several other pubs to visit, one of which would
also provide my stomach with something more substantial than the bowl of cereal,
I’d consumed, several hours previously. However, had
Hop Back’s excellent
Entire
Stout been available, I may well have stayed for a glass of it.
Consequently, I departed the pub, but not before returning
my glass to the bar and engaging in a brief chat, with a couple of the regulars.
They were keen to know whether I had I enjoyed my stay, and why wasn’t I stopping.
I explained I was in
Salisbury on a brief visit and had other pubs to visit.
They appreciated this and quickly came up with a number of suggestions. One of these
was the
Haunch of Venison, an obvious choice perhaps, and one already on my list.
It’s the oldest pub in
Salisbury, and from the descriptions I’d read, one
definitely worth visiting.
Upon leaving the
Wyndham Arms, I headed off back into the
city centre, passing through a park whilst enjoying the pleasant May sunshine.
I was making for
New Street which runs from east to west, intersecting at one
point with
Salisbury High Street. There were two pubs in the street that I'd
pencilled in as possible candidates for lunch. The first one was a
Hall &
Woodhouse house, called the
New Inn, where the food menu looked particularly good,
whilst the was a
Wadworth pub, called the
Wig & Quill, and the direction I
had just walked from brought me to this hostelry, first.
After admiring the attractive exterior of this historic pub that
dates back to the
14th Century, and perusing the menu displayed on
the wall, outside, I decided to eat there, as one of the choices was
“Pie of
the Day.” I stepped inside
and
was surprised to find the place relatively quiet, which seemed odd for a
Friday
lunchtime. Adorning the bar counter was a bank of hand pumps, dispensing a
range of
Wadworth beers, but the pump clip for
Henry’s IPA had been turned
round; a pity as that was the beer I was looking forward to.
You may be surprised to learn that after
50 years chasing
around the country, and enjoying beers in many different locations, this visit
to the
Wig & Quill represented the first time I'd set foot in a
Wadworth
tied house. I’ve obviously drunk many pints of
6X, over the years, although
Wadworth
seem to be pushing
Horizon in the free-trade these days, at the possible
expense of their best-known cask ale. The other beer on tap at the
Wig & Quill,
was
Swordfish, an unusual
“Rum infused ale.” I played it safe and went for a
pint of
6X, which was full-bodied, malty and whilst not quite on top form, was
still very drinkable.
It's worth mentioning briefly, that the pub is
divided
into three drinking areas, with oak beams aplenty, overhead and a number of open
fires to warm customers in the winter. There was no need for these the other Friday
and given the fine weather I took my beer outside into the attractive and secluded,
walled garden at the rear of the building, but not before placing my food
order. I, of course opted for pie of the day, after being told that
it was
Beef and Guinness. It was very pleasant sitting outside, waiting for my
food to arrive, and the only other person present was a lady of slightly
advanced years, who was enjoying a glass of lager, whilst eating what were
obviously her own sandwiches. Perhaps she knew something about the quality of
the food that I didn't, although I would soon find that out! It took slightly longer than anticipated for my meal to be
served, which was a little surprising given there was only a handful of customers in the pub. When the pie arrived at my table, I was warned that it
was very hot, although I took this as a good sign. On closer inspection though,
the pastry casing did look quite dark in places, particularly around the
crimping, an appearance I would subsequently describe as
“well-done, bordering on burnt.”
On cutting through the rather hard pastry, and into the pie, I was surprised to find the meat
content dry, stringy and definitely overcooked. The complete absence of any
“gravy” within the pie provided further cause for concern. Trying some of the
beef inside confirmed it was over-cooked, as the meat was charred at the
margins, stringy, in both appearance and texture, and certainly not the tasty,
pleasant, and mouthwatering pie I was expecting and looking forward to. I
brought this to the attention of a member of staff, who agreed that the pie
looked both over-cooked and dried out. He went off to fetch the chef, who in
turn came over, took a look at the food on my plate and said that the pie was
perhaps drier that it should have been.
He offered me a partial refund, but not the full refund I
was expecting, but that turned out to be a problem, because he claimed the
pub’s new till system – recently installed by
Wadworth’s, was not set up to
process refunds. I found this strange, as I had paid by card, but after talking
to the lady behind the bar, who had originally served me, the chef offered me a
voucher instead. I explained that I was just visiting
Salisbury and didn’t live
locally.
He seemed rather surprised when
I said I had travelled across from
Kent that morning, although I'm not sure why, and was unlikely to be returning
in the near future.
After chatting to his colleague, I was offered a partial
refund, which amounted to a cash payment of
£3.75. I had paid
£15 for the meal,
so I don’t know how that figure was arrived at. I stated at the time that this
wasn’t satisfactory, but mine host didn’t seem open to further negotiation. Not
wishing to cause a fuss, in front of other customers in the bar, I pocketed the
token payment and left the pub, but have since emailed
Wadworth expressing my dissatisfaction,
particularly at the way my complaint was handled.
I am currently awaiting a reply, and whilst like most
Brits
I don’t like making a fuss, there comes a time when such action is necessary.
The experience didn’t overshadow what was a
most enjoyable visit to
Salisbury, although it obviously took the
shine off the pub lunch I'd been looking forward to.
A look at reviews of
the
Wig & Quill on
Tripadvisor, something I seldom do, revealed the pub to
be something of a
“Marmite” establishment, as some of the comments were glowing,
whilst others seemed to match my own experience.
There’s one more pub to go, along with the cultural bit, and
I will, of course, keep people updated about "piegate", as soon as I hear back
from the brewery, or even the pub itself.